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Privacy Policy

Last Updated:1/22/2026

At 27th Fix LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website or contact us for repair services.

By using our website or submitting your information through our forms, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We may collect information in the following ways:

A) Information You Provide to Us

When you contact us, request a quote, book a service, or communicate with us, you may provide:

  • Name

  • Phone number

  • Email address

  • Device details (model, issue description, serial number if provided)

  • Service preferences (appointment time, pickup/drop-off preferences)

  • Any other information you include in your message

B) Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device type

  • Pages visited and time spent on the site

  • General location information (approximate, based on IP)

  • Referring pages (how you found our website)

This information helps us understand how visitors use our website and improve the user experience.

C) Cookies and Similar Technologies

We may use cookies to:

  • Keep the website working properly

  • Understand traffic and usage patterns

  • Improve performance and content

You can disable cookies in your browser settings, but some features of the website may not work correctly.

2) How We Use Your Information

We may use your information for purposes such as:

  • Responding to inquiries and providing quotes

  • Scheduling repairs and communicating about your service

  • Providing customer support and updates

  • Improving our website, services, and customer experience

  • Maintaining safety, preventing fraud, and protecting our business

  • Complying with legal obligations

We do not sell your personal information.

3) How We Share Your Information

We may share your information only when necessary, including:

  • Service providers: Companies that help us operate the website, host services, manage forms, analytics, or communications (they are required to protect your information).

  • Legal compliance: If required by law, legal process, or to protect rights, safety, or property.

  • Business protection: To detect or prevent fraud, misuse, or security threats.

We share only the minimum information needed for these purposes.

4) Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure. While we work to protect your data, we cannot guarantee absolute security.

5) Data Retention

We keep personal information only as long as necessary to:

  • Provide services

  • Maintain records for business and legal purposes

  • Resolve disputes and enforce policies

When information is no longer needed, we securely delete or anonymize it when feasible.

6) Your Choices and Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to the information we have about you

  • Request correction of inaccurate information

  • Request deletion of your information (when permitted)

  • Opt out of certain communications (like promotional messages, if any)

To make a request, contact us using the information below.

7) Third-Party Links

Our website may contain links to third-party websites (for example, maps or social media). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

8) Children’s Privacy

Our services and website are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child provided us information, please contact us and we will delete it.

9) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes means you accept the updated policy.

10) Contact Us

If you have questions about this Privacy Policy or want to request changes to your personal information, contact us:

27th Fix LLC
Address: 5318 S 27th St, Milwaukee, WI 53221
Phone: 414-395-3223
Email: info@27thfix.store